Trusted help for the home you’ve built

We match Singapore families with carefully screened domestic helpers, and handle the work permit, paperwork and settling-in for you.

Free, no-obligation matching · Takes under a minute · Reply the same working day

Every way to bring the right helper home

Not sure which one fits? Pick what you need and we’ll point you to the right option.

Services Section

New Helper

First time working in Singapore

Placeholder copy: hire a helper coming to Singapore for the first time, trained and screened before arrival, with a full settling-in programme.

Enquire about this Learn more

Transfer Helper

Already working in Singapore

Placeholder copy: meet helpers currently in Singapore who are looking to change employers, often available within weeks.

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Ex-Singapore Helper

Local experience, returning

Placeholder copy: helpers who have worked in Singapore before and already know local households, food and routines.

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Direct Hire

You’ve found your helper

Placeholder copy: already found someone you trust? We take care of the work permit application and every document in between.

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Contract Renewal

Keep a helper you trust

Placeholder copy: we track your renewal dates and handle the paperwork, so your household carries on without a gap.

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Helper Replacement

A fresh start, supported

Placeholder copy: if a placement doesn’t work out, our replacement policy helps you find the right match again.

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free

Replacements within 12 months

If the match isn’t right, we find you another helper at no extra agency fee.

hidden

Fees, shown upfront

An itemised quote before you commit, covering levy, insurance and agency fee.

day

Reply time, guaranteed

Every enquiry gets a call or message from a consultant the same working day.

From first call to first week, in five steps

OAK 3 Steps

Hi, we’re expecting our second baby in March and need a helper who’s good with toddlers.

Thanks Mei Ling! I’m Rachel, your consultant. Can I call you at 3pm today?

Perfect, thank you!

Your shortlist4 profiles

Siti R.Indonesia · 7 yrs · Infant care

Interview Tue

Maricel G.Philippines · 11 yrs · Child care

Interview Wed

Thandar N.Myanmar · 3 yrs · Child care

Paperwork statusWe handle this

Employment contract signed

Work permit application submitted

Medical insurance & security bond

In-principle approval in progress

Arrival day Sat, 14 Nov Changi Airport, Terminal 1 · We meet her at arrivals

Settling-In Programme completed

Medical examination cleared

Rachel LimYour consultant · replies on WhatsApp

1-month check-in call

3-month check-in call

Contract renewal reminder in 18 months

Typical timeline: 1–3 weeks for transfer helpers, 4–8 weeks for new helpers.

Find the background that suits your family

Indonesia

Helpers from Indonesia are often chosen for elderly care and home cooking, with many completing pre-departure training in Bahasa and basic English.

Elderly care

Home cooking

Gentle with children

Common languages

Bahasa, basic English

Typical experience

2–8 years

Lead time (new)

6–8 weeks

Helpers available

140+

Meet a few of our available helpers

Don’t see the right fit? Tell us what you need and we’ll send you a personal shortlist.

Careful matching, clear terms, and someone to call

Here’s what that looks like in practice, from your first shortlist to the day you renew.

Every shortlist is put together by a consultant who has spoken with you and the helper

We place fewer helpers than most agencies, because we take longer to get each match right.

Every cost, before you commit

Levy, insurance and agency fees in one itemised quote.

Managed by our team

Work permit, medical check-ups, insurance and bond.

A named consultant stays with you for the whole contract

Reachable on WhatsApp, with check-ins along the way and a reminder before every renewal date.

What employers tell us

Our consultant understood exactly what we needed with a newborn and twin toddlers. The whole process took under a month.

Jasmine L.

Family with newborn, Punggol

Our consultant understood exactly what we needed with a newborn and twin toddlers. The whole process took under a month.

Jasmine L.

Family with newborn, Punggol

Our consultant understood exactly what we needed with a newborn and twin toddlers. The whole process took under a month.

Jasmine L.

Family with newborn, Punggol

Our consultant understood exactly what we needed with a newborn and twin toddlers. The whole process took under a month.

Jasmine L.

Family with newborn, Punggol

Answers before you ask

Can’t find what you need? Message us and a consultant will reply the same working day.

What are the eligibility requirements to hire a domestic helper in Singapore?

To hire a maid, an employer must be at least 21 years old, a Singapore citizen residing in Singapore, not an undischarged bankrupt, and able to pay the helper’s monthly salary and daily upkeep. First-time employers must also complete the mandatory Employer Orientation Programme (EOP), where applicable. Check the latest MOM requirements before applying.

Can I hire a maid without using an agency?

Yes. Employers can hire a helper directly if they have identified a suitable candidate and meet the applicable requirements. However, they remain responsible for the necessary applications, insurance, medical examinations, and other employment obligations. An agency can provide guidance with these steps, depending on the scope of its assistance.

Can I hire a maid part-time?

Migrant domestic workers on Work Permits are employed on a live-in basis and must perform domestic duties only at their employer’s registered residential address. If you need part-time cleaning, consider separate commercial cleaning services instead.

How long does the maid hiring process take?

The timeline depends on the candidate, documentation, and relevant approvals.

Transfer maids: A helper already in Singapore may be able to transfer within a few weeks, depending on the agreed start date and MOM approval.
Fresh or overseas candidates: Recruitment from overseas may take longer because of documentation, applicable requirements, travel arrangements, and availability.

OAK 3 can discuss the estimated timeline for the profiles you are considering.

Can I employ more than one maid in Singapore?

Employers may apply to hire more than one domestic helper, subject to MOM’s eligibility and approval requirements. Your circumstances, including your household’s care responsibilities and financial eligibility, may affect the application.

What happens if I encounter communication issues or fit problems after hiring?

Communication and adjustment can take time. OAK 3 can help clarify expectations and discuss available post-placement support. If the placement remains unsuitable, we can explain the applicable replacement procedures and conditions under the agency agreement.

Tell us what your home needs

Answer three quick questions. A consultant will call you within one working day with a shortlist of suitable helpers.

“The shortlist arrived the next day and every profile matched what we asked for.”

Ready to meet your helper?

Answer three quick questions and get a free shortlist of suitable helpers within one working day.

No obligation · 2 free replacements · MOM EA Licence 00X0000